Mubtadaʾ
Support
Effective 4 September 2026
A person reads every message. Most answers are below; for anything else, write to us.
Contact
hello@mubtada.app — we reply within two working days.
Subscription and trial
- Cancel or change plan: in the app, Profile → Manage subscription. Or in your App Store / Google Play subscription settings.
- Restore a purchase on a new phone: Profile → Restore purchases, signed in to the same store account.
- Refunds: requested through Apple or Google, who handle billing.
Account
- Forgot your password: Sign in → Forgot password. A six-digit code is emailed to you.
- Delete your account: Profile → Delete my account. It is immediate and permanent.
The tutor got something wrong
Tell us the concept and what it said. Grammar mistakes are the one thing we fix first.
Questions? Contact support.